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Question

SO PO Link Error

  • Nov 4, 2026 6:50 AM UTC
  • 3 replies
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I keep on getting this error below and cannot release a PO receipt for a non-stock item. Both line items are already linked to the PO and Sales Order. Refer to screenshots below. Does anyone know how to resolve this error? 

 

Error Message:

There are one or multiple lines in the 002436 drop-ship purchase order that are not linked to a sales order. Link all lines in the 002436 drop-ship purchase order first.

 

Screenshot of SO: 

Screenshot of PO:   

Screenshot of PO Receipt Error Message 

 

Thanks,

Frances

 

3 replies

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  • Jr Varsity III
  • Nov 4, 2026 7:18 AM UTC

Hi ​@fpantelidakis07,

Can you try below-

To fix a line that isn’t linked, either:

  • Link it. Open the sales order (SO301000), select the line, and open PO Link. Check that Mark for PO is on and PO Source = Drop-Ship. Then pick the PO line. If there’s no matching sales order line, add one first. On recent versions you can also use Link Sales Order from the PO’s Drop-Ship Sales Orders tab.
  • Or remove it. If the line shouldn’t be on a drop-ship PO at all (a manual charge, for example), delete it from the PO, or put the PO on hold, delete the line and take it off hold. Bill that charge separately.

Check the non-stock item too. On Non-Stock Items (IN202000), make sure Require Receipt and Require Shipment are both checked. Without them, the sales order line can’t be marked for drop-ship, so the PO line it should link to stays unlinked.

Then: go back to the receipt, refresh it, and release.

Hope above helps!!

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  • Semi-Pro III
  • Nov 4, 2026 8:24 AM UTC

Hi ​@fpantelidakis07 ,

 

I’ve faced the same issue in the past and was able to resolve by chacking the checkbox for Require Shipment & Require Receipt on Non stock item screens.

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  • Varsity III
  • Nov 4, 2026 8:54 AM UTC

Hi ​@fpantelidakis07 ,

Can you try to click on the PO Link button & check if the PO Order exists in there? Additionally can you try to unlink & then re-link the PO in the SO?

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