+16Hello Team
I am trying to use the customer metafield to sales order description.
I’ve done the required mapping based on the below KB Article
The same entity mapping working for customer entity but it is not working for sales order.
Try to bring the customer metafield when the shopify order customer, Order> Customer> metafield the data has to pull and update in the sales order description on header level.
Could you please any one can help why it is not working on sales order description.
Best answer by Manikanta Dhulipudi
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+12You have to figure out where the metafield is stored in Shopify. This location should be available in meta field definitions.
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+12You can only map Shopify customer info to Acumatica customers and Shopify orders to Sales Orders. You can’t map Shopify customer metafields to the sales order.
If they need this data on both the customer and sales order they will need to either create a new metafield for the Shopfiy order and have a Shopify developer copy the attribute info from the customer record on order creation, or you can solve by copying the info in Acumatica to the sales order through a business event or customization.
It’s never “easy.”
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However we see the below option for data mapping related customer> metafileds as shown below.
Any idea how this can be used and purpose.
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