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Question

Shipstation Order Age off by up to 23hr

  • May 11, 2026
  • 4 replies
  • 32 views

variuxDavidE
Varsity I
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In Acumatica 24R1 through 25R2, I have experienced an issue of the Shipstation “Age” being off by up to 23hrs. This seems to be the “expected” behavior according to Shipstation. Has anyone else experienced this issue? If so, any work arounds?

 

4 replies

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  • Semi-Pro II
  • May 11, 2026

We’ve seen this ever since our go-live on 23R1 (and now on 25R1).  I’ve never spent much time worrying about it because it always seems to be consistent for us--every new order always says that it’s 16 hours old.  I’ve always assumed it’s some time zone thing.  Thankfully it’s never caused an issue, but I’d love to see it display the correct age.


mohammadnawaz51
Jr Varsity II
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@variuxDavidE There is no workaround as of now!


variuxDavidE
Varsity I
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  • Author
  • Varsity I
  • May 14, 2026

@variuxDavidE There is no workaround as of now!

Is there a technical limitation or is is just a matter of priority?


Manikanta Dhulipudi
Captain II
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@variuxDavidE As ​@mohammadnawaz51 there is no workaround or solution for this issue.