We are using the integrated shipping connector within Acumatica. We are having inconsistent challenges when attempting to ship to Puerto Rico. I noticed Acumatica has a setting where the country can be PR (which does not make sense). I am curious how others are able to ship via UPS and what information we need to input. The error we get is either - no international information is entered, or incorrect zip code.
Best answer by Naveen BogaView original
@Jyutrzenka I see that Puerto Rico state is available under the US country.
In shipping address, have you provided country as US and verified and state and Puerto Rico?