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Question

Shipments with "insert" access not allowing "add order"

  • July 18, 2022
  • 3 replies
  • 119 views

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All our numbered transactions (for instance invoices, sales orders, shipments etc) need to have the restriction that the master document can’t be deleted.  For this reason, I have set up all the users with “insert” access to those types of screens.  In most cases this works fine, but occasionally I’m finding that a button on the screen doesn’t work when “insert access” is used.  This is one example.

 

 

The “add order” button is disabled for this user.   Am I understanding correctly that it should be working in this circumstance?

3 replies

Kandy Beatty
Captain II
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  • Captain II
  • July 18, 2022

HI @MarciaW 

User Rights are tricky. Look at what the computed rights are for the user. They may have multiple rights and if some of their rights are revoked, that could be causing the issue. 

 


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  • Author
  • Varsity III
  • July 18, 2022

Hi @kbeatty21 

If I change the access for this role to Delete (from Insert), the button becomes available.  So the problem is not to do with the complexity of user roles, it’s to do with the impact of this particular access on the button.

I’m just wondering if there is any particular reason for it?

 


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • October 27, 2022

Hi @MarciaW - did you ever find an answer to your question? Thank you!