I have a weird issue happening, a lot of my shipments/orders are going to invoice with out actually shipping. What would be the best way to prevent or catch this issue?
Userlevel 5
+1
They are inventory items that require shipment
Userlevel 5
+1
this does not seem possible,,, what process is run to create the invoice with no shipment ?
There is a shipment created, there is just something running that moves the shipment through the confirm shipment status and directly to the invoice status.
Userlevel 5
+1
do you have scheduled processes?
I would suggest creating case with support so they can duplicate the issue
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