Service Order numbers are not in sequence

  • 14 February 2024
  • 3 replies

We have been using Acumatica for more than a year now and noticed that when we create Service Orders, the order number is not in sequence.  It sometimes misses 4 or 5 numbers and it is not consistent.  Has anyone has any idea why this is happening please?


Best answer by amajors 16 February 2024, 00:35

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3 replies

Userlevel 5
Badge +2

If someone starts a Service Order and then deletes it, the number is gone and not reused. You may check there first.

Userlevel 7

This post has been converted from an Idea to a Question as that’s what it appears to be. 

Badge +18


It’s possible two types of documents are sharing the same numbering series. 
If you search for some of the missing numbers with global search, then go to Transactions tab on the search results, are there any hits ?



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