When sending SO to customer, how do I add the salesperson’s email in CC in my notification template? I’ve tried the below which doesn’t work. Appreciate if someone can help please.
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Salesperson's email in cc when sending SO to customer
Best answer by nickcerri32
What screen are you using in your email template? The list looks different than what I would expect from the SO301000 screen - Is it a GI you built? If so, you can pull the SalesPerson DAC into the GI and then associate that DAC with the EPEmployee DAC. Finally, you can link the EPEmployee DAC to the Contact (there’s a few) DAC that houses the email.
+6
What screen are you using in your email template? The list looks different than what I would expect from the SO301000 screen - Is it a GI you built? If so, you can pull the SalesPerson DAC into the GI and then associate that DAC with the EPEmployee DAC. Finally, you can link the EPEmployee DAC to the Contact (there’s a few) DAC that houses the email.
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