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Sales Order Returns: Automatically Assign Returned Inventory to Its Original Warehouse Location

  • Nov 5, 2026 1:29 AM UTC
  • 2 replies
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janinakeith
Freshman I

Hi everyone,

I'm looking for advice on how to streamline the inventory returns process in MYOB Acumatica.

Our client is currently using the Sales Order Returns process. When items are returned, they are received into a designated Returns location and then manually transferred to their correct warehouse locations.

Is there a way to configure MYOB Acumatica to automatically direct returned inventory items to their appropriate storage locations during the Sales Order Returns process, rather than having them first go through the Returns location?

Ideally, we would like the system to:

  • Automatically assign returned items to their original or designated warehouse locations.

  • Eliminate the need for additional manual inventory transfers.

  • Maintain accurate inventory quantities and location tracking.

Are there any standard configurations, default receipt location settings, or warehouse management features that could achieve this?

Any suggestions or guidance would be greatly appreciated.

Thanks!

2 replies

Eric Ratté
Jr Varsity I
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  • Jr Varsity I
  • Nov 5, 2026 2:16 PM UTC

Hi,

From my understanding, the goal of using a specific location for returns is for inspection.

The only way I can think of without customization to avoid transfering the item is to create a business event that would replace the default RAM location on the shipment of Receipt type by the one defined as the default at the Item Warehouse Details screen.

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mohammadnawaz51
Varsity I
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​@janinakeith We have done a customization on this, Please let me know if you need any help.

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