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Sales order restricted to a specific order type

  • December 17, 2024
  • 5 replies
  • 164 views

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Hello, 

 

Is there a way to restrict sales order type to a certain type? For example, we want a project manager to only be able to submit sales orders that are type ‘PJ’. Is there a good way to do this?

 

Thanks!
Brent

Best answer by Laura03

Hi,

I think you will need two Sales Order Roles - one for project managers and another for Sales Order users. Then a small customization to default the Order Types in Sales Order screen based on Roles, and a small adjustment to the Access Rights for the Roles, to make order type field Read-Only in Sales Order screen.

Let us know if we can help you further.

 

Laura

 

5 replies

Laura03
Captain II
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  • Captain II
  • December 17, 2024

Hello,

The following post asks the same question about limiting Purchase Order types. I expect the answer can be re-purposed to solve your question about limiting Sales Order types for certain roles:

 

 

Please vote for these related ideas; post your Use Case if you like.

Laura


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  • Author
  • Jr Varsity II
  • December 17, 2024

Hello Laura,

Thank you for the response. Unfortunately, I need to lock the order type to PJ and not allow any others to be selected. I currently cannot see any option to lock that in. The above link alludes to the same thing with a lack of an answer. 

Thanks!
Brent


Laura03
Captain II
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  • Captain II
  • December 17, 2024

Making the Order Type field default to Project Drop Ship and be View Only for the Project Manager’s Role did not work?

Laura


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  • Author
  • Jr Varsity II
  • December 17, 2024

I can try that. Would it then be PJ for normal sales orders where we’d want it to be SO?


Laura03
Captain II
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  • Captain II
  • Answer
  • December 17, 2024

Hi,

I think you will need two Sales Order Roles - one for project managers and another for Sales Order users. Then a small customization to default the Order Types in Sales Order screen based on Roles, and a small adjustment to the Access Rights for the Roles, to make order type field Read-Only in Sales Order screen.

Let us know if we can help you further.

 

Laura