RMA Order shows Negative quantity

  • 31 January 2024
  • 2 replies

Userlevel 7
Badge +12

Hi Everyone

Recently We observed the Negatie qty and amount while creating a RMA Order using Add Invoice.


I verified in another 23R2 206 Instance and did not observe the same issue. Any suggestions


Best answer by manikantad18 1 February 2024, 16:06

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2 replies

Userlevel 7
Badge +12

Please note that I was able to investigate further your case and note that from 2023 R1 operation field client use with RMA template type will result this.


From 2023 R1 if client use the receipt operation it will be negative / if its issue operation it will be positive quantity, in the screenshot you sent the reason why its negative because, it had used receipt operation, its not  a bug. 


Negative = Receipt operation

Positive  = Issue operation


Please refer below test results and release note for confirmation.

Userlevel 7

Thank you for sharing your solution with the community @manikantad18!


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