I think I am missing a step? I am trying to set promotional pricing for specific customer for one product type. I set up the promotional discount, linked added customer. I also checked “specific to promotions” in SO preferences.



I think I am missing a step? I am trying to set promotional pricing for specific customer for one product type. I set up the promotional discount, linked added customer. I also checked “specific to promotions” in SO preferences.



Best answer by olgakonanykhina22
Hi
Make sure that items have the same Price class as specified on Item Price classes tab in Discount record.
Besides, verify if Manual checkbox is deselected for discount code on Discount codes form.
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