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Problem when adding orders with different Order Types to one shipment

  • November 19, 2025
  • 2 replies
  • 38 views

Hi everyone,

I’m currently facing the following issue:

I am adding several orders from the same customer to one shipment (open shipment → Add Order). This works fine as long as the orders have the same Order Type.

However, when I try to add an order with a different Order Type, I get the following error message:

“The order type cannot be selected. The value of the AR document type setting for this order type differs from the value of the same setting for the order types in the lines that have already been added to the shipment.”

I can't figure out how to avoid this or where to change the settings to allow adding the order to the shipment.

Has anyone experienced this issue or has a suggestion on how to solve it?

Thanks in advance!

Best answer by Manikanta Dhulipudi

@TamaraW It seems both orders types has different configuration related to Invoice.

 

Are you using same Sales order format of order types?

2 replies

Manikanta Dhulipudi
Captain II
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@TamaraW It seems both orders types has different configuration related to Invoice.

 

Are you using same Sales order format of order types?


  • Author
  • Jr Varsity I
  • November 19, 2025

@Manikanta Dhulipudi thank you for your answer! 

You gave us the hint! I have not checked every field.

I found out that the order type we can not add has the AR document type set to No Update” and the other Setting was “Invoice”

Now we can add the orders to the shipment!

 

Problem solved. Thank you very much