Hello all!
We are looking at implementing paperless picking and I am running into a road block. I have found the topic of short shipments discussed over and over, but I have the opposite problem. Example:
Item 123 has to be sold in multiples of 6. A sales rep accidently entered 5 in their sales order, and created a shipment. The picker knows this item must be picked in multiples of 6, but cannot enter 6 on the scanner. The overship threshold on item 123 is set to 999%, so that is not the issue.
Is there a setting I need to change like the short shipment confirmation? (and if there is why isn’t it in the same place?)