One Shipment creating multiple invoices

Hi ​@Harry ,

Are the sales orders and shipments to different customers locations?  If the tax zones are different then separate invoices will be generated.

Hope this helps.

Laura 

Hello ​@Harry 

Maybe billing information is different.

Please refer to the following KB to troubleshoot.

Thanks

Hi ​@Harry,

Even if the “Bill Separately” checkbox is inactive, Acumatica will split invoices if some header fields of the Sales Orders differ. Billing Address, Terms, Tax Zone, Branch, or Currency need to match for SOs to be combined into one invoice.

Check these fields across the SOs — the ones that end up in separate invoices usually have at least one value that is different.

Here are a couple of links that explain the logic in more detail:

• https://www.augforums.com/forums/everything-else/ship-separately-and-bill-separately-explanation-of-order-types-settings/

• https://community.acumatica.com/distribution-6/updating-prepare-invoice-grouping-logic-in-process-orders-4355

​@Yasas Withanage , this helped a lot. Thank you very much!! I found the difference however, out of 3 orders, 2 orders have the same contact ID & Revision ID still it created 3 individual invoices.

But what I found is, the check box SO Pref --> Use Ship Date for Invoice Date checkbox is active. I’m unable to understand this checkbox being the root cause. Can you guide me through this?

Thanksa lot!!