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No customers are showing up when adding a New Sales Order

  • January 21, 2026
  • 2 replies
  • 34 views
P
Freshman II

Hi All,

Has anyone encountered this issue before where no customers are showing up when we add a new SO.

 

I am using a demo dataset. 

I appreciate all the help.

Thanks.

Best answer by npetrosov31

hi ​@pauledpalina66,

 

This should be an access issue, what user do you use? Is this a Sales Demo instance?

 

    2 replies

    npetrosov31
    Jr Varsity I
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    • npetrosov31
    • Jr Varsity I
    • Answer
    • January 21, 2026

    hi ​@pauledpalina66,

     

    This should be an access issue, what user do you use? Is this a Sales Demo instance?

     

      P
      Freshman II
      • pauledpalina66
      • Author
      • Freshman II
      • January 21, 2026

      hi ​@pauledpalina66,

       

      This should be an access issue, what user do you use? Is this a Sales Demo instance?

       

      Yes, it’s an access issue. We just needed to switch the branch that we were using,

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