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Question

Issues performing WMS functions once enabling new WMS Engine?

  • 20 October 2022
  • 1 reply
  • 90 views

We recently walked through the steps to enable the new WMS engine in 21 R2 and also enabled paperless picking. We are now experiencing multiple issues across the different WMS functions when trying to scan/input manually where it is telling us the item is not available/item is not where we are saying it is/etc even though we can see on other inventory inquiries the item is where we are saying it is. We have experienced this error during paperless pick, scan and count and pick, pack, ship for a transfer. Anyone else run into issues once enabling the new wms engine? Do I need to revert back to the legacy engine?

Hi @hayleehicks18,

We can do a one-on-one to gather your feedback and have a look at what you’re experiencing in using the Paperless Picking feature.  Can we reach out to offer proposed date/times for a deeper dive?

cc @Dave Gutman 

 


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