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Question

Incorrect Fedex Freight Cost

  • May 21, 2024
  • 3 replies
  • 56 views
B
Varsity I
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Using 2024R1 and the Fedex Rest API - we are noticing major discrepancies between the freight cost returned to Acumatica and what we are actually charged.  The variance is between 15-30% and the cost Acumatica is typically lower in most cases.  The weights and package dimensions match between Acumatica and the Fedex cost report.  Ideas?

3 replies

Dana Moffat
Community Manager
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  • Dana Moffat
  • Community Manager
  • May 27, 2024

@brucewarrell96 can you please log a Customer Support case?

Chris Hackett
Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • July 3, 2024

Hi @brucewarrell96 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
C
Freshman I
  • connoraaron
  • Freshman I
  • July 24, 2024

We are in the process of upgrading from 2022R1 to 2024R1 - is FedEx Freight now supported in 24R1? Currently we have to ship outside of Acumatica for freights. We also have separate account numbers for freight and small package. If so, that would mean we would have to have two separate carrier profiles right? 

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