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Question

Incorrect Fedex Freight Cost


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Using 2024R1 and the Fedex Rest API - we are noticing major discrepancies between the freight cost returned to Acumatica and what we are actually charged.  The variance is between 15-30% and the cost Acumatica is typically lower in most cases.  The weights and package dimensions match between Acumatica and the Fedex cost report.  Ideas?

3 replies

Dana Moffat
Acumatica Moderator
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  • Acumatica Moderator
  • 577 replies
  • May 27, 2024

@brucewarrell96 can you please log a Customer Support case?


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • 2749 replies
  • July 3, 2024

Hi @brucewarrell96 were you able to find a solution? Thank you!


  • Freshman I
  • 6 replies
  • July 24, 2024

We are in the process of upgrading from 2022R1 to 2024R1 - is FedEx Freight now supported in 24R1? Currently we have to ship outside of Acumatica for freights. We also have separate account numbers for freight and small package. If so, that would mean we would have to have two separate carrier profiles right? 


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