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How to process a PO Return (without replacement) with a Restocking Fee?

  • Dec 2, 2025 4:04 PM UTC
  • 3 replies
  • 77 views
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If the client purchased an incorrect item from a Vendor, and the item is returned with a restocking fee (no replacement will be sent by the Vendor), how do you process that?

There are 2 separate scenarios:

  1. The original Bill is still Open.
  2. The original Bill is Closed.

3 replies

mohammadnawaz51
Varsity I
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​@hbarnes45 May be this helpful/

Vendor Returns – Everything Else – Acumatica User Group Forums

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  • Author
  • Freshman II
  • Dec 2, 2025 5:04 PM UTC

Unfortunately it does not help. 
I think we can just do a Purchase Return, then change the Debit Adjustment to subtract the Restocking Fee, and apply that to an Open Bill.

Still testing how to do this with a Closed Bill.

 

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Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • Jan 8, 2026 11:36 PM UTC

Hi ​@mohammadnawaz51 were you able to find a solution? Thank you!

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