Our company is trying to implement WMS in 2025-R2 and have come across a road block.
We need the ability to pick the Qty Ordered in WMS when there is not Qty Available.
I am able to do that on paper documents when the Create Zero Shipments is set to yes.
There are a million different real-life scenarios where the quantity on the floor is greater than the quantity available in Acumatica.
Receiving person is out sick, inventory errors, KIT assembly not posted, customer returns not processed, etc.
On paper - I can print the Shipping document. It shows the Qty Available/shipped is less than Qty Ordered. That is fine. My warehouse teams can still fill the customer order and get it out the door.
I am stopped from Confirming the Shipment until I address the inventory issue - and that is just perfect. The customer order is completed and I will have a happy customer - always goal #1.
In WMS
I cannot PICK material greater than the Qty Available. It stops you from completing the picking of the order. You cannot proceed any further.
My order is not completed and shipped. I do not have a happy customer.
I had product on the floor and ready to ship, but the WMS system would not allow me what I can easily do on paper.
I did try updating the Overship Threshold % on the item record. However - that allowed me to Overship product and did not alert the WMS user that there was an issue. The customer ordered 10 widgets, and the WMS would allow me to pick more than Ordered. That is a problem for us.
Suggestions, work arounds, or tips?
thank you,
Michael
