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How to add serial numbers to drop ship items?

  • 15 November 2022
  • 3 replies
  • 37 views

Userlevel 3
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Hi team,

When receiving drop ship items, I cannot add serial#’s.

We need to be able to track the serial#’s also for drop ship orders.

Thank you!

Monika

 

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Best answer by Hannah Barnes 15 November 2022, 16:50

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Userlevel 7
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Hi @mstuber64 

What is the Lot/Serial Class on the item? What is the tracking method?

 

Userlevel 4
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Hi mstuber64!

To enter lot/serial numbers, select the Required for Drop-Ship check box on the Lot/Serial Classes (IN207000) form for the lot/serial class of the item.

screenshot-4.png

Then it will be possible to click the Line Details button and specify lot/serial nbr.

Thank you!

 

Userlevel 3
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@kbeatty21 and @Hannah Barnes 

I changed the the drop ship check box on the lot/serial classes and it works now.

Thank you for your help!

Monika

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