Solved

HEIC File Type Mobile Upload

  • 6 May 2023
  • 4 replies
  • 101 views
A
Rank
Userlevel 2
Badge +1

We’re running 22R1 and having an issue with users being able to upload images of HEIC file type. We’ve added this file type to the file upload preferences screen and selected the check box for “image”. However, when we try to upload this file type from the mobile app, it says that this file type is not allowed. Anyone have any ideas on what is going on here?

icon

Best answer by meganfriesen37 17 May 2023, 22:18

View original

4 replies

A
Rank
Userlevel 2
Badge +1

Anyone have any ideas on how to upload an HEIC file from a mobile device? Is this not supported in Acumatica?

meganfriesen37
Rank
Userlevel 7
Badge +10

You can add this option on the File Upload Preferences screen as well as control the size of imported files.  The HEIC file type is a newer photo type coming from iPhones.
 

 

Megan Friesen, Contego Software Solutions, Canada
A
Rank
Userlevel 1

Has anyone been able to get HEIC files to render as images in a PDF report built through report designer?

ACunningham33
Rank
Userlevel 2
Badge +1

Thank you @meganfriesen37 ! We just started bank feeds for expense receipt creation and we were having an issue when going in to add a photo from our iphones, it wasn’t recognizing the HEIC format as an acceptable format, but I followed that screen shot above and now it’s perfect!

Reply


Terms & ConditionsCookie settings
About Acumatica ERP system
Acumatica Cloud ERP provides the best business management solution for transforming your company to thrive in the new digital economy. Built on a future-proof platform with open architecture for rapid integrations, scalability, and ease of use, Acumatica delivers unparalleled value to small and midmarket organizations. Connected Business. Delivered.
© 2008 — 2024  Acumatica, Inc. All rights reserved