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Getting Error while confirming the shipment due to Fedex.

  • May 5, 2025
  • 12 replies
  • 158 views
R
Captain II
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Getting this error while confirming the shipment.

FEDEX: PACKAGINGTYPE.MISSING.OR.INVALID Packaging type missing or invalid. 

This looks like error dude to FedEx configuration.

Best answer by ranjithduraisamy72

​@Chris Hackett We fixed this issue this is related to package setup Also, we found a bug, This a bug in 24R1 and 24R2 versions and bug number is (AC-320330). We are currently working to setup 25R1 sandbox for client to test.

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12 replies

Manikanta Dhulipudi
Captain II
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​@ranjithduraisamy72 Can you recheck the package information on the shipment screen.

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
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R
Captain II
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​@Manikanta Dhulipudi Looks like there is no issue with Packages.

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Manikanta Dhulipudi
Captain II
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​@ranjithduraisamy72 can you share screenshot of the shipment with the packages?

Acumatica Functional Consultant & Customer Experience Supervisor
R
Captain II
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FEDEX: NOT.FOUND.ERROR The resource you requested is no longer available. Please modify your request and try again.

​@Manikanta Dhulipudi Now getting a new error.

 

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Manikanta Dhulipudi
Captain II
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​@ranjithduraisamy72 

 

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
R
Captain II
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​@Manikanta Dhulipudi As mentioned in the above post, I have the same URL defined in the FedEx configuration. But still having the same issue.

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N
Jr Varsity III
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  • nasirh85
  • Jr Varsity III
  • May 5, 2025

Hi ​@ranjithduraisamy72  can you please check carrier configuration, Shipment package type.

Check Ship Via Codes
 

 

Chris Hackett
Manikanta Dhulipudi
Captain II
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​@ranjithduraisamy72 

Here is the Points for your information.

  • For the ACCOUNTID parameter, enter the ID or number of the account your organization has with the carrier.
  • For the CLIENT ID parameter, enter the API key that FedEx generates when you create a project in the FedEx Developer Portal.
  • For the CLIENT SECRET parameter, enter the client secret that FedEx generates when you create a project in the FedEx Developer Portal.
  • For the LOGIN ENDPOINT parameter, copy and paste one of the following URLs of the FedEx API services:
    • For production environment: https://apis.fedex.com/oauth/token
    • For sandbox environment: https://apis-sandbox.fedex.com/oauth/token
  • For the CANCEL ENDPOINT parameter, copy and paste one of the following URLs of the FedEx canceling service:
    • For production environment: https://apis.fedex.com/ship/v1/shipments/cancel
    • For sandbox environment: https://apis-sandbox.fedex.com/ship/v1/shipments/cancel
  • For the RATE ENDPOINT parameter, copy and paste one of the following URLs of the FedEx rate service:
    • For production environment: https://apis.fedex.com/rate/v1/rates/quotes
    • For sandbox environment: https://apis-sandbox.fedex.com/rate/v1/rates/quotes
  • For SHIP ENDPOINT parameter, copy and paste one of the following URLs of the FedEx ship service:
    • For production environment: https://apis.fedex.com/ship/v1/shipments
    • For sandbox environment: https://apis-sandbox.fedex.com/ship/v1/shipments

 

 

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
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Captain II
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​@Manikanta Dhulipudi 

I am testing this in a upgrade Sandbox environment and getting this new error even after updating the Sandbox Endpoint URL’s.

FEDEX: FORBIDDEN.ERROR Live credentials not allowed in this environment. Please check your permissions and try again.

 

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R
Captain II
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​@Manikanta Dhulipudi 

While testing in the upgrade Sandbox environment do we need to create separate Account ID, Client ID and Client secret.

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Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • July 3, 2025

Hi ​@ranjithduraisamy72 were you able to find a solution? Thank you!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
R
Captain II
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​@Chris Hackett We fixed this issue this is related to package setup Also, we found a bug, This a bug in 24R1 and 24R2 versions and bug number is (AC-320330). We are currently working to setup 25R1 sandbox for client to test.

🚀If I have helped you, "Like" my post. If it solves it mark "Best Answer". 🚀
Chris Hackett
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