Hello,
We have finally fixed an error we have encountered with Pacejet when you Updating Shipment with Pacejet Data to get the shipment tracking number to write back to the shipment. Acumatica Level 2 support was able to trouble shoot the issue. I wanted to share the solution with the community.
The issue was the length of the Box Description. You are only allowed 30 characters. Tracing the error does not indicate that the description length causes the error.
This error was occurring with shipments with multiple line items.
I hope this helps other users that have this issue and search for the error message “Updating the 'SOPackageDetail' record failed because data in some field is too long”.
