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Fedex and Negotiated Rates

  • May 19, 2022
  • 5 replies
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Varsity I
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Does the native Fedex plugin (PX.FedExCarrier.FedExCarrier) in 2022R1 return negotiated rates?

Best answer by brucewarrell96

@Chris Hackett - yes.  The test Fedex environment (wsbeta….) does not return negotiated rates by design.  The live site works fine.

    5 replies

    Kandy Beatty
    Captain II
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    Hi @brucewarrell96 

    If the plugin is configured and returning that it is, then it will return rates.

    On the SO, under shipping, you can hit the Shop for Rate and it will return it. I am using 2022R1 but I am using a test environment.

     

    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
      B
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      @kbeatty21  - it is returning a rate, just not the negotiated rate.

      Chris Hackett
      Community Manager
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      • Chris Hackett
      • Acumatica Community Manager
      • July 25, 2022

      Hi @brucewarrell96  - were you ever able to find a solution for this issue? Thank you!

      Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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      • brucewarrell96
      • Author
      • Varsity I
      • Answer
      • July 26, 2022

      @Chris Hackett - yes.  The test Fedex environment (wsbeta….) does not return negotiated rates by design.  The live site works fine.

        rpiester
        Freshman II
        • rpiester
        • Freshman II
        • March 17, 2023

        We learned that Acumatica stores the incorrect rate for FedEx Multiweight shipments.    This applies to shipments where the total weight of all cartons is more than 100 lbs.   When rate shopping, it does display our correct, negotiated rate for Multiweight.  But the final, stored freight cost is the non-discounted rate.   After back and forth between Acumatica Support and FedEx technical staff we learned that FedEx sends back 2 prices for each carton… one reflects the multiweight discount, the other does not.  FedEx says that Acumatica is using the wrong price when it stores freight cost.   Acumatica Support said they will consider fixing this.  To me, it’s an error and should be fixed with priority.  It causes our business several hours each month to correct freight pricing.

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