When upgrading to a new version of Acumatica, I’ve had to setup a sandbox and test shipments and I’ll encounter this Avalara related error when trying to create an invoice from the Shipments screen SO302000. What has worked to fix this has been changing the Invoice numbering sequence in Acumatica to different sequence so if it’s set to ‘000000’ I’ll update to ‘Test00000’ or something similar.
Answer
Failed to get taxes from the external tax provided. Error during sandbox upgrade
+4Best answer by Manikanta Dhulipudi
Hi
Seems to be the avalara test connections results are incorrect.
For testing provide you can choose the below highlighted provider and company coding
Once connection succesful you are able to create Invoice
If you found the post helpful please like the post or if it answered your question mark it as best answer. Thanks!
+15Hi
Seems to be the avalara test connections results are incorrect.
For testing provide you can choose the below highlighted provider and company coding
Once connection succesful you are able to create Invoice
Acumatica Functional Consultant & Customer Experience Supervisor
+4Hi
If you found the post helpful please like the post or if it answered your question mark it as best answer. Thanks!
+15Hi
Company code mapping should match.
Acumatica Functional Consultant & Customer Experience Supervisor
In this error client could also check with the tax provider and check if that shipment zip codes related taxes exist. If the zip codes does not exist, it will error out like this.
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