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Failed to add on or more lines from the PO order. Please check the Trace for details.

  • 16 February 2024
  • 6 replies
  • 48 views

Userlevel 1

Hi All,

Please see error message below.

It says failed to add one or more lines from PO order when my colleague is on her profile.

Please advise.

 

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Best answer by driesdeklerk50 19 February 2024, 14:04

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6 replies

Userlevel 7
Badge +12

Hi @driesdeklerk50 

Do you have any customization in the instance.

Please share the trace once

 

Userlevel 1

My apologies...I am new to this job. 

I have no idea where to look for any customizations and where to look for the trace.

Badge +18

Hello,

Trace can be found in Tools → Trace, right-hand corner.

Customizations can be found in (More Items) CustomizationsCustomization Projects. Members of Customizer Role can see Customizations.  I recommend working with your developers or Acumatica Partner to test customizations.

Laura

Userlevel 5
Badge

Hello @manikantad18 ,

 

Laura is correct on where to find Trace and Customizations. Depending on your permissions you should be able to see the items. If not contact your admin and ask for the permissions.

Userlevel 1

so the problem was resolved. The user was trying to ‘ENTER PO RECEIPT” on a PO that was already receipted. That is why the error message popped up.

Userlevel 7
Badge

Thank you for sharing your solution with the community @driesdeklerk50!

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