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Answer

Failed to add on or more lines from the PO order. Please check the Trace for details.

  • February 16, 2024
  • 6 replies
  • 160 views

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Hi All,

Please see error message below.

It says failed to add one or more lines from PO order when my colleague is on her profile.

Please advise.

 

Best answer by driesdeklerk50

so the problem was resolved. The user was trying to ‘ENTER PO RECEIPT” on a PO that was already receipted. That is why the error message popped up.

6 replies

Manikanta Dhulipudi
Captain II
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Hi @driesdeklerk50 

Do you have any customization in the instance.

Please share the trace once

 


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  • Author
  • Jr Varsity III
  • February 16, 2024

My apologies...I am new to this job. 

I have no idea where to look for any customizations and where to look for the trace.


Laura03
Captain II
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  • Captain II
  • February 16, 2024

Hello,

Trace can be found in Tools → Trace, right-hand corner.

Customizations can be found in (More Items) CustomizationsCustomization Projects. Members of Customizer Role can see Customizations.  I recommend working with your developers or Acumatica Partner to test customizations.

Laura


AndrewBGL
Pro I
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  • Pro I
  • February 16, 2024

Hello @manikantad18 ,

 

Laura is correct on where to find Trace and Customizations. Depending on your permissions you should be able to see the items. If not contact your admin and ask for the permissions.


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  • Author
  • Jr Varsity III
  • Answer
  • February 19, 2024

so the problem was resolved. The user was trying to ‘ENTER PO RECEIPT” on a PO that was already receipted. That is why the error message popped up.


Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • February 19, 2024

Thank you for sharing your solution with the community @driesdeklerk50!