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Error lines not showing for some users when creating shipments from sales orders

  • September 5, 2025
  • 3 replies
  • 59 views

Hi,

I’m curious if anyone knows why the error line that a quantity would go negative prior to creating the shipment from a Sales Order would be present for one user but not present for another user. I checked permissions and I can’t seem to find anything that would be different. When the person goes to create the shipment, it's removing the items that would go negative, but he doesn’t have that view while others have it. 

If anyone else has run into this issue and knows a resolution, it would be greatly appreciated. I attached a screenshot of my view and the other users view for reference. 

Best answer by mohammadnawaz51

@hananeoufdir34 

 

 

@Jducay 

 

3 replies

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  • Acumatica Employee
  • September 8, 2025

Hi ​@Jducay 

 

It might be related to column configuration, see below a w/a.


Workaround:

  1. open column configuration -> add any available column to the grid
  2. save config
  3. re-open column configuration ->reset to default.

warning message should appear correctly.


mohammadnawaz51
Jr Varsity I
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  • Jr Varsity I
  • Answer
  • September 9, 2025

@hananeoufdir34 

 

 

@Jducay 

 


  • Author
  • Freshman I
  • October 20, 2025

Thank you ​@hananeoufdir34 ! This solution worked for the user.