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Differences between web and mobile app WMS Functions

  • January 6, 2025
  • 3 replies
  • 91 views

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When we started working on WMS processes (we only use Pick/Pack/Ship currently) a year and a half ago, there were some differences between how the mobile app version of that screen functioned compared to the web page.  The key one that pushed us towards using the web page was, at the time, even if you short shipped a line on the mobile app, the shipment line was marked as fully shipped (the web version of P/P/S would update the shipment to the shipped quantity).

Also, our VAR felt that the web interface was better, and since we were leaning towards tablets with separate scanners, we went with Web.

We’re investigating different hardware, and most integrated devices have portrait screens and the mobile app would work much better with them.  I’m curious if other customers using the various WMS functions (we plan to start using others in the very near future) are using the mobile app or the web interface, and if you are using the mobile app, are there any differences or issues that you’ve found.

Best answer by Kandy Beatty

Hi ​@lairdtim 

I am not a customer but work for a VAR but I am a fan of the mobile app for WMS. I think it works better on the app than in the mobile site. The app seems to be more user friendly. 

What devices are you using? A zebra scanner (or some variation) or just phones with the app loaded?

3 replies

Kandy Beatty
Captain II
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  • Captain II
  • Answer
  • January 6, 2025

Hi ​@lairdtim 

I am not a customer but work for a VAR but I am a fan of the mobile app for WMS. I think it works better on the app than in the mobile site. The app seems to be more user friendly. 

What devices are you using? A zebra scanner (or some variation) or just phones with the app loaded?


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  • Author
  • Semi-Pro I
  • January 6, 2025

Hi ​@lairdtim 

I am not a customer but work for a VAR but I am a fan of the mobile app for WMS. I think it works better on the app than in the mobile site. The app seems to be more user friendly. 

What devices are you using? A zebra scanner (or some variation) or just phones with the app loaded?

We’re currently using 10” Android tablets and separate bluetooth barcode scanners.  For the distribution center it works well because our pickers work from carts where we can set the tablet, but we want to expand to general warehouse management and really need something that can be held or worn.


Kandy Beatty
Captain II
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  • Captain II
  • January 7, 2025

Hi ​@lairdtim 

I personally think the Zebra handhelds are great with Acumatica. As I’ve stated to customers, I know they can be a bit pricier than other options.