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Closed invoice didn't generate inventory issue document

  • 24 February 2021
  • 2 replies
  • 80 views

Userlevel 3
Badge +1

Hi everyone,

I have a very old order. It’s shipped and invoiced.  But all items in this order still hold in inventory allocation.  Does anyone knows how to release those inventory? thank you. 

 

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Best answer by vkumar 25 February 2021, 05:57

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2 replies

Userlevel 7
Badge +8

Hi @larryly 

I have noticed that the Inventory document reference is blank on Shipment document, SO tab reflected on your screenshot. Check if ‘Update IN’ action is active on Shipment document screen. Else, you can check if the invoice lists on Process invoice ( SO505000) screen and when you select ‘Post Invoices to IN’ action.

 

 

If above screens are not giving you an option to generate Inventory document for above invoice, you may get help from our Support team.

Regards,

 

Userlevel 3
Badge +1

@vkumar Thank you. Problem solved! Never notice SO505000 can update IN. 

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