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Celigo - Tax Integration Errors

  • June 23, 2022
  • 1 reply
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Freshman I

We are experiencing integration error regarding Tax Detail ID’s between Celigo and Acumatica.  It seems that Acumatica cannot find a match for the Tax Detail ID being passed from Celigo which is causing the errors.  This has been working fine for the past 2 years and the issues started in early to mid April.  Celigo and Acumatica claim that there have been no changes made on either side to cause this to stop working.

Is anyone experiencing this as well?

Best answer by kyle90

Could your issue be related to this?

https://community.acumatica.com/commerce-148/known-issue-when-the-tax-identifier-on-the-sales-order-was-more-than-30-characters-long-the-following-tax-identifiers-could-not-be-matched-error-occured-during-the-order-synchronization-between-commerce-online-store-and-acumatica-erp-9340

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  • kyle90
  • Semi-Pro I
  • 97 replies
  • Answer
  • June 30, 2022

Could your issue be related to this?

https://community.acumatica.com/commerce-148/known-issue-when-the-tax-identifier-on-the-sales-order-was-more-than-30-characters-long-the-following-tax-identifiers-could-not-be-matched-error-occured-during-the-order-synchronization-between-commerce-online-store-and-acumatica-erp-9340

Chris Hackett
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  • Chris Hackett
    Chris Hackett

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