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Carrier Service Error - Shipment

  • April 27, 2025
  • 3 replies
  • 98 views
J
Varsity I
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Has anyone seen this error before? We use the Acumatica Native solution for Ground Collect. I have some shipments that will release while others get this error. I cannot find where the issue lies on this one.

 

 

Best answer by JReppard

Thanks ​@Manikanta Dhulipudi 

 

Come to find out the account was on hold via FedEx and didn't allow for charging of the account, although it showed everything as active online. 

3 replies

Manikanta Dhulipudi
Captain II
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​@JReppard 

Have you created a New carrier?

Please cross verify the account number once?

 

Acumatica Functional Consultant & Customer Experience Supervisor
Chris Hackett
J
J
Varsity I
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  • JReppard
  • Author
  • Varsity I
  • Answer
  • May 1, 2025

Thanks ​@Manikanta Dhulipudi 

 

Come to find out the account was on hold via FedEx and didn't allow for charging of the account, although it showed everything as active online. 

Chris Hackett
Chris Hackett
Community Manager
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  • Chris Hackett
  • Acumatica Community Manager
  • May 1, 2025

Thank you for sharing the solution with the community ​@JReppard!

Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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