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Calculate Replenishment Parameters failed with error

  • February 7, 2024
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Jr Varsity II
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We are setting up and testing the “Calculate Replenishment Parameters” for certain items.  Not sure if we have missed some setting(s) in the Replenishment tab as the “Calculate Replenishment Parameters” process failed with a  message “IN Error:  InternalError: Sequence’s sorting order is wrong or it’s not sorted”.

Any suggestions would be really appreciated as this is our first time setup and try the Calculate Replenishment Parameters.  Please find attached the settings on the Replenishment Tab in one of the item, and also the Calculate Replenishment Parameters errors when we run the process.  Thanks...

Best answer by jwaldron46

Acumatica Support was able to find our specific issue.  For the two items that received this error, the “Periods to Analyze” were set to Zero instead of our standard periods we use.  Worked fine when I corrected the items.

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      9 replies

      Kandy Beatty
      Captain II
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      HI @dngu 

      Can you pull the trace error and see what that is saying?

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      Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
        Jr Varsity II
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        • dngu
        • Author
        • Jr Varsity II
        • February 7, 2024

        Hi @Kandy Beatty

        I have attached the file ie. “Calculate Replenishment Parameters error” in my original message.  It’s the trace errors on some of the items that I exported from the error message.

         

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        Semi-Pro III
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        • krausef77
        • Semi-Pro III
        • February 15, 2024

        Any news on this?
        I encountered this for the first time today too.
        Here is part of the trace:
         

         

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        Jr Varsity II
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        • dngu
        • Author
        • Jr Varsity II
        • February 15, 2024

        Hi @krausef77  There is no further update on this topic yet.  We are still searching an answer.  Thanks...

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        jwaldron46
        Freshman II
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        We ran into this today also.  Following this thread now...

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        Jeff Waldron
        jdobish
        Captain II
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        • jdobish
        • Captain II
        • June 4, 2024

        We had a client run into an issue where they were unable to process because there was an invalid Date/Time parameter. It seemed to have happened related to an upgrade, but I can’t figure out why that would have mattered. 

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          jwaldron46
          Freshman II
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          • jwaldron46
          • Freshman II
          • Answer
          • June 4, 2024

          Acumatica Support was able to find our specific issue.  For the two items that received this error, the “Periods to Analyze” were set to Zero instead of our standard periods we use.  Worked fine when I corrected the items.

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          Jeff Waldron
            Freshman I

            Hi all, to confirm what @jwaldron46 found, in testing I found the same. So against the replenishment class on the item (last column by default) must have non zero value to calculate (makes sense!).

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              jdobish
              Captain II
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              • jdobish
              • Captain II
              • July 1, 2024

              Acumatica also identified that if there is a leap year, the calendar may also break. 

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