Question

Business Events: Eamils

  • 29 December 2023
  • 6 replies
  • 51 views

Userlevel 6
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We want certain business events to be sent to the Account Email, the Primary Contact Email, and the Bill To Email.  If an email address is the same for two or three of these emails, will the Acumatica Business Event send the Business Event email to the same email address multiple times or just once?  

We are on Acumatica 2022 R2 and moving to 2023 R2. 


6 replies

Userlevel 7
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Hi @dougmcbride79 

 

Are you keeping the email ID in  TO columns? Ideally it will sent 3 times of same email address.

 

Thanks

Userlevel 6
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What is a “TO Column”?

Userlevel 7
Badge +18

@dougmcbride79  Mani is indicating the TO Email ID field in the Email Template.

 

 

Userlevel 6
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Thank you.  Yes the duplicate emails would all be in the “To” box.

Userlevel 7
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Hi @dougmcbride79 were you able to find a solution? Thank you!

Userlevel 6
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No solution yet.  Still looking

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