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Big Commerce Sync Schedules

  • Mar 29, 2024 6:52 PM UTC
  • 4 replies
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I can’t find the sync schedules for our Big Commerce entities (Customer, Sales Order, etc..).

I need to edit the frequency that these entity syncs are happening but cannot locate them. Any help would be appreciated.

Best answer by DavidEichner

Hi @scottaisd00 

Go to the Prepare Data or Process Data screens and then look at the automation schedule associated with that screen.

Best,

David

 

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4 replies

DavidEichner
Captain II
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  • Captain II
  • Answer
  • Apr 2, 2024 9:47 PM UTC

Hi @scottaisd00 

Go to the Prepare Data or Process Data screens and then look at the automation schedule associated with that screen.

Best,

David

 

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  • Author
  • Freshman I
  • Apr 3, 2024 1:02 AM UTC

David. Thank you so much. I wasn’t aware of the Icon at top for Schedule. This helps so much.

 

 

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DavidEichner
Captain II
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Scott, 

You are most welcome.  Glad I could help.

Best,

David

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  • Author
  • Freshman I
  • Apr 3, 2024 8:04 PM UTC

David. I feel kinda crazy, but I now can’t get this to work right. Are you able to, for instance, see the schedule for the entity Customer? I just keep getting Prepare Shipments. I can’t get it to see other Entities. What am I doing wrong?

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