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Big Commerce Sync Schedules

  • 29 March 2024
  • 4 replies
  • 40 views

I can’t find the sync schedules for our Big Commerce entities (Customer, Sales Order, etc..).

I need to edit the frequency that these entity syncs are happening but cannot locate them. Any help would be appreciated.

4 replies

Userlevel 7
Badge +12

Hi @scottaisd00 

Go to the Prepare Data or Process Data screens and then look at the automation schedule associated with that screen.

Best,

David

 

Userlevel 3
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David. Thank you so much. I wasn’t aware of the Icon at top for Schedule. This helps so much.

 

 

Userlevel 7
Badge +12

Scott, 

You are most welcome.  Glad I could help.

Best,

David

Userlevel 3
Badge

David. I feel kinda crazy, but I now can’t get this to work right. Are you able to, for instance, see the schedule for the entity Customer? I just keep getting Prepare Shipments. I can’t get it to see other Entities. What am I doing wrong?

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