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Amazon SO order Error

  • September 4, 2025
  • 5 replies
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Captain II
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When, trying to do confirm shipment for Amazon SO order, we are getting and below error

Another process has updated the 'SOAddress' record. Your changes will be lost.

 

 

Best answer by Manikanta Dhulipudi

​@ranjithduraisamy72 I am asking if you have any ISV Packages Like SPS Commerce?

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5 replies

Manikanta Dhulipudi
Captain II
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​@ranjithduraisamy72 Are you using any third Party Product?

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Acumatica Functional Consultant & Customer Experience Supervisor
    Captain II
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    ​@Manikanta Dhulipudi No its Acumatica native connector.

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    Manikanta Dhulipudi
    Captain II
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    ​@ranjithduraisamy72 I am asking if you have any ISV Packages Like SPS Commerce?

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    Acumatica Functional Consultant & Customer Experience Supervisor
      Ed Goodman
      Acumatica Employee
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      • Ed Goodman
      • Acumatica Employee
      • September 29, 2025

      ​@ranjithduraisamy72 

      There is a knowledgebase document regarding these errors.

      Also, check automation schedules and see if there is an active automation schedule for confirming shipments.

      Hope this helps.

      Ed

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      Ed Goodman
        Captain II
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        Hi ​@ed.goodman ,

        This was due to ISV package issue and got solved.

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