Is there an OOTB way to pass the customer po number to the shipping label - UPS or FEDEX?
Feels like there should be a mapping somewhere but I feel like I am missing it.
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Add Customer PO Number to Shipping Label
Best answer by vanessaafonso02
Based on the Carrier integration, information entered in the Custom Ref fields on the packages tab will translate to Transaction Numbers.
Example: PO#12345 will convert to Purchase No: 12345 for EasyPost UPS labels.
IK#321EST will convert to Invoice No: 321TEST for EasyPost UPS labels.
It will change for FedEx and other integrations. Additional information is available on the Developer portals for EasyPost, ShipEngine, etc.
We do not have a configurable option to automatically populate such information in the Custom Ref Fields.
In the Packages tab of the Shipment, there are 2 fields that can be used for data like a Customer PO Number:
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+1Based on the Carrier integration, information entered in the Custom Ref fields on the packages tab will translate to Transaction Numbers.
Example: PO#12345 will convert to Purchase No: 12345 for EasyPost UPS labels.
IK#321EST will convert to Invoice No: 321TEST for EasyPost UPS labels.
It will change for FedEx and other integrations. Additional information is available on the Developer portals for EasyPost, ShipEngine, etc.
We do not have a configurable option to automatically populate such information in the Custom Ref Fields.
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Just sharing that a limited number of fields can be mapped to Custom Ref. Nbr 1 and Custom Ref. Nbr 2 with this no-code solution.
It is possible to create a customization project focused on the fields on the Packages screen, and in those fields, you can set a default value from a limited set of fields. Using this approach I was able to have those fields’ values default to Customer Order Number and Shipping Number. Just sharing in case this helps others.
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Thank you
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As an update to this, the customization doesn’t work if you use Pick, Pack and Ship.
What we ended up doing is modify the Carrier Labels report and just add the Customer PO # field under the shipping label image. Not pretty but effective and works across all possible methods for confirming the shipment versus customization.
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