Trying to re-publish customisation as I am missing endpoint in copied Tenants. Was hoping the missing endpoints will get created during the republish of customisation. I am getting the following error. Any idea what access level I need for my user.
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What permission I need to publish Customisation on multiple Tenants?
Best answer by Naveen Boga
Please note that the CUSTOMIZER role permission must be assigned to your user account in order to import and publish the customization packages.
+12Hi
This is a known issue that can occur after copying a tenant. Republishing the existing customization package may fail with the error.
As a workaround, re-import the customization package into the copied tenant and then publish it again. This recreates the required resources, including the endpoints, and the publish should complete successfully.
Trying to re-publish customisation as I am missing endpoint in copied Tenants. Was hoping the missing endpoints will get created during the republish of customisation. I am getting the following error. Any idea what access level I need for my user.
Hi,
I have encountered a similar issue before.Based on the screenshot, this does not appear to be an Acumatica user access rights issue. You can try the following approaches:
1. Verify the AWS S3 permissions
The error indicates that the AWS IAM user or role configured for the instance does not have permission to perform the
s3:ListBucketoperation on the S3 bucket used for customization storage.If you're managing the infrastructure yourself, ask your system or cloud administrator to review the IAM policy and ensure it includes the required S3 permissions (such as
s3:ListBucketand the necessary object read/write permissions).If this is a MYOB Acumatica SaaS environment, customers typically do not manage the AWS IAM policies. In that case, I recommend raising a support ticket with MYOB Support, as they will need to review and correct the underlying AWS configuration.
2. Republish the customizations
Another approach that has worked in some cases is to unpublish all customization projects and then publish them again. If the issue is related to the customization state rather than the AWS configuration, this may resolve it.
Hi
This is a known issue that can occur after copying a tenant. Republishing the existing customization package may fail with the error.
As a workaround, re-import the customization package into the copied tenant and then publish it again. This recreates the required resources, including the endpoints, and the publish should complete successfully.
Thanks
Trying to re-publish customisation as I am missing endpoint in copied Tenants. Was hoping the missing endpoints will get created during the republish of customisation. I am getting the following error. Any idea what access level I need for my user.
Hi,
I have encountered a similar issue before.Based on the screenshot, this does not appear to be an Acumatica user access rights issue. You can try the following approaches:
1. Verify the AWS S3 permissions
The error indicates that the AWS IAM user or role configured for the instance does not have permission to perform the
s3:ListBucketoperation on the S3 bucket used for customization storage.If you're managing the infrastructure yourself, ask your system or cloud administrator to review the IAM policy and ensure it includes the required S3 permissions (such as
s3:ListBucketand the necessary object read/write permissions).If this is a MYOB Acumatica SaaS environment, customers typically do not manage the AWS IAM policies. In that case, I recommend raising a support ticket with MYOB Support, as they will need to review and correct the underlying AWS configuration.
2. Republish the customizations
Another approach that has worked in some cases is to unpublish all customization projects and then publish them again. If the issue is related to the customization state rather than the AWS configuration, this may resolve it.
Thanks
Hi
This is a known issue that can occur after copying a tenant. Republishing the existing customization package may fail with the error.
As a workaround, re-import the customization package into the copied tenant and then publish it again. This recreates the required resources, including the endpoints, and the publish should complete successfully.
Thanks
Trying to re-publish customisation as I am missing endpoint in copied Tenants. Was hoping the missing endpoints will get created during the republish of customisation. I am getting the following error. Any idea what access level I need for my user.
Hi,
I have encountered a similar issue before.Based on the screenshot, this does not appear to be an Acumatica user access rights issue. You can try the following approaches:
1. Verify the AWS S3 permissions
The error indicates that the AWS IAM user or role configured for the instance does not have permission to perform the
s3:ListBucketoperation on the S3 bucket used for customization storage.If you're managing the infrastructure yourself, ask your system or cloud administrator to review the IAM policy and ensure it includes the required S3 permissions (such as
s3:ListBucketand the necessary object read/write permissions).If this is a MYOB Acumatica SaaS environment, customers typically do not manage the AWS IAM policies. In that case, I recommend raising a support ticket with MYOB Support, as they will need to review and correct the underlying AWS configuration.
2. Republish the customizations
Another approach that has worked in some cases is to unpublish all customization projects and then publish them again. If the issue is related to the customization state rather than the AWS configuration, this may resolve it.
Thanks
+12Hi
No, Acumatica doesn't support exporting multiple customization projects at once. Each customization project must be exported individually.
+7Hi
It looks like the snapshot you restored may have been created without Files and Attachments. The error is referencing the Velixo customization screen.
However, based on the error, this does not appear to be related to a customization or access/permission issue.
I would recommend the following steps:
- Unpublish all customizations, if any are currently published.
- Delete the existing customization packages.
- Re-upload the required customization packages.
- Publish the customizations using Publish with Cleanup.
You should then be able to publish all the required customizations without any issues.
As a best practice, I would also recommend publishing the customizations from your LIVE/Production tenant to the multiple tenants to ensure that the same customization packages are used across environments.
Hopefully, this resolves the issue. Please let me know how it goes.
+20
Please note that the CUSTOMIZER role permission must be assigned to your user account in order to import and publish the customization packages.
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