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Send Customer Email Address to Authorize.net Gateway

  • Apr 13, 2022 7:44 PM UTC
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We want to send the customer email address to Auth.net so that Auth.net can send out the credit card receipt to the customer.  We are using the Authorize.net API plugin with v2021 R2.  The Email Receipt flag at Authorize.net has been turned on.  Is sending the email address native to the API plugin?

Best answer by Kandy Beatty

Hi @brucewarrell96 

Currently you can not out of the box send customers receipts from Acumatica via Authorize.net. 

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Kandy Beatty
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  • Kandy Beatty
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  • Apr 13, 2022 9:05 PM UTC

Hi @brucewarrell96 

Currently you can not out of the box send customers receipts from Acumatica via Authorize.net. 

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    Varsity I
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    @kbeatty21 - to confirm - currently, out of the box, you cannot send the customer email address via the plugin to Authorize.net, correct?

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    Kandy Beatty
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    • Kandy Beatty
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    • Apr 15, 2022 11:24 PM UTC

    @kbeatty21 - to confirm - currently, out of the box, you cannot send the customer email address via the plugin to Authorize.net, correct?

    It does not send out of the box Acumatica. Depending on if you have a commerce site or not, the customer would get a receipt from the Website. 

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    Kandy ~ If a member helped you, please *Like* their post, and if a member provided an answer to your question, please mark it as *Best Answer*.
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