Skip to main content
Question

Microsoft Teams Integration - Synchronization not available in the "Team Channels"

  • July 18, 2025
  • 0 replies
  • 59 views

We’re having the following issue:

  • Everything appears to be set up on the Microsoft Entra side of things (permissions carry over)
  • We are able to get a successful login notification on Acumatica (my profile → teams settings)
  • BUT when we navigate to ‘Teams Channels’ we can’t synchronize. (see attached screenshot_

Has anyone run into similar issues with Microsoft Teams integration? We’ve followed all the guides to the T and keep running into this issue.