Microsoft Teams Integration Ready for Managed Availability! Searching for Customers

  • 10 November 2021
  • 39 replies
  • 2373 views


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39 replies

Userlevel 6
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When will Microsoft Teams be released to all Acumatica customers?  

Userlevel 6
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@dougmcbride79 we are now targeting 23R1 release. This will be available as an experimental feature which would be part of the core Acumatica product. Users will have the option to opt in and use this integration if desired. 

Userlevel 6
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Thank you

Userlevel 4
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@Omar Ghazi is MS Teams integration now in the core for 2022 R2?  Is there a package?

 

Thanks

Userlevel 6
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@gmercede it’s not part of the core yet. We are now targeting 23R1 release and it will be an experimental feature (opt in/out) when it’s part of the core Acumatica product. 

Userlevel 4
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Is there a build for 22R2?

Userlevel 6
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@gmercede yes, you should’ve directly received an email from us regarding this on Oct 6th. There was also a case opened for this by a colleague of yours and we provided the link to the 22R2 build via that case as well. Thanks!

One option would be a simple tel: href link then it will work in whatever the client has set up to handle phone numbers, Teams included.

We’re interested!  We have experience with Teams admin and Graph API

@Omar Ghazi: For 22R2, I have the customization package. Is this feature available to Acumatica customers? Or it is planned for 23R1?

Userlevel 2
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I am interested. Case ID: 286544

Userlevel 6
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Thank you everyone for participating! We will be winding down the Managed Availability Program for our Microsoft Teams integration since it is available in the core with 2023 R1. We will continue to support the customization for those who participated in the program until April 4, 2023. I have updated the original post to reflect this.

Userlevel 2
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@Omar Ghazi, we are on 22R2 and have been using teams and recently starting using leads again. we’ve found that when we create any activity type including tasks the activity is saved but doesn’t show in the lead.

if you open the activity the related entity is the lead but again when you go to the lead no activity shows. have you guys found that teams could conflicting and causing this issue?

Userlevel 7
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@Omar Ghazi, we are on 22R2 and have been using teams and recently starting using leads again. we’ve found that when we create any activity type including tasks the activity is saved but doesn’t show in the lead.

if you open the activity the related entity is the lead but again when you go to the lead no activity shows. have you guys found that teams could conflicting and causing this issue?

@Eddier47 

Here is the response from @Omar Ghazi 

Back in March, I posted an update explaining that the Managed Availability Program was ending and support/maintenance of the packages under the program was going to be deprecated on April 4. Clients need to be on 23R1 using the embedded Microsoft Teams integration into the core Acumatica product that is supported and maintained.

 

However, FYI - we have not seen this issue with not being able to see the activities in the Leads screen

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