Skip to main content
Answer

Is it possible to create Active Directory user via API or Import scenario

  • August 14, 2025
  • 1 reply
  • 41 views

Forum|alt.badge.img

Hello.

 

Is it possible to create the Active directory user via API or Import scenario. The import doesn't create the user, even though it completes the import.
 

Failing on the API side as well - I can create the native user but not API

Best answer by meganfriesen37

I haven’t been able to successfully do it yet via an import, though I haven’t tried in over a year.

The user will be automatically created when they log in for the first time, but the issue I’ve found is that someone still has to manually link the users to the employee record.  During one of our larger go lives we had “get all users to log in to the production environment” as part of their training (and we just had the internal user role or some other really limited role linked to the AD groups at that point) so that the users would get created.  Once they exist, you can use an import scenario to link them to the employee record.

 

 

1 reply

meganfriesen37
Captain II
Forum|alt.badge.img+12
  • Captain II
  • Answer
  • August 14, 2025

I haven’t been able to successfully do it yet via an import, though I haven’t tried in over a year.

The user will be automatically created when they log in for the first time, but the issue I’ve found is that someone still has to manually link the users to the employee record.  During one of our larger go lives we had “get all users to log in to the production environment” as part of their training (and we just had the internal user role or some other really limited role linked to the AD groups at that point) so that the users would get created.  Once they exist, you can use an import scenario to link them to the employee record.