How to refresh screen after updating a customer object

Thanks for your response!

Could you tell me the possibilities to inform the users to refresh the screen? 

​@BEXJens , You can 

1. Show an Inline Warning Message

Use RaiseExceptionHandling to display a warning near the Status field, like this:

Base.Caches<BAccount>().RaiseExceptionHandling<BAccount.status>( customer, customer.Status, new PXSetPropertyException("Customer status changed. Please click 'Refresh Customer' to update.", PXErrorLevel.Warning) );

This will alert the user that the data may be stale and prompt them to refresh.

2. Add a "Refresh Customer" Button 

You can add a simple custom button that reloads the customer record from the database when clicked, ensuring the latest data is shown without needing a full screen refresh.

I hope it helps!

Hi Abhishek, 

thanks for the reply.

To inform the user to refresh manually i still need an event that is triggered after the customer object ist updated by the rest api. A button wouldn’t solve this problem.

How can I use the exception to solve my problem?

Thanks in adavance.

​@BEXJens You may use this approach:
 

use this in RowSelected:

protected void _(Events.RowSelected<BAccount> e)
{
    if (e.Row == null) return;

    var latest = PXDatabase.SelectSingle<BAccount>(
        new PXDataField("Status"),
        new PXDataFieldValue("BAccountID", PXDbType.Int, e.Row.BAccountID)
    );

    if (latest != null && latest.ToString() != e.Row.Status)
    {
        Base.Caches<BAccount>().RaiseExceptionHandling<BAccount.status>(
            e.Row,
            e.Row.Status,
            new PXSetPropertyException("Status may be changed. Please refresh the screen.", PXErrorLevel.Warning)
        );
    }
}

This shows a warning icon on the Status field & good for gentle reminders.

​@Abhishek Niikam 

Will the “RowSelected” be triggered when the status is updated by the rest api?

​@BEXJens Yes , you are right it will not until user interact manually, I confirmed that!

I think the JavaScript will work in this situation. I’m trying with it & If I find something i will share it.

​@Abhishek Niikam 

Thank you! I’m looking forward to your solution.

​@Abhishek Niikam

Could you figure out how to solve the problem with javascript?

@Abhishek Niikam

Could you please give me some feedback on that?

​@BEXJens there’s no built-in way for a REST update to auto-refresh the AR303000 screen. The change will only show after the user manually refreshes. To avoid concurrency errors, you can add a small graph extension that compares the record’s tstamp with the database and, if it’s stale, forces an automatic reload on the next user action. This way, instead of getting the “record changed” error, the screen reloads and shows the updated status.