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Error when trying to create a time activity via API

  • Aug 21, 2024 2:52 PM UTC
  • 3 replies
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Freshman I
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As part of our integration, we push time activities for the customer from our system into Acumatica.

 

We currently are hitting this error for one specific customer, and are unclear as to how to fix it. Other customers do not run into this, so I’m wondering if it is something to do with the customer’s specific setup?

 

Inserting  'Time Activity' record raised at least one error. Please review the errors. Employee: Employee 'E00001' cannot be found in the system. ProjectID: Project '5360' cannot be found in the system. Please verify whether you have proper access rights to this object. ProjectTaskID: Project Task 'T160LB' cannot be found in the system.

 

I’ll note that we cannot view the “Employee Time Activities” screen on Acumatica with the user we have used to connect Acumatica to our application.

 

Also, I’ve confirmed that the Employee ID, Project ID and Project Task ID all exist in Acumatica.

3 replies

Acumatica Moderator
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This is more likely to be an access rights issue. 

Can you ensure the user you use to create these time activities has the necessary roles needed? The customer should be able to provide those

 

 

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    Freshman I
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    • ryanmiter
    • Author
    • Freshman I
    • Aug 21, 2024 5:14 PM UTC

    Thanks @varthinibhaskaran18 - do you know which roles are needed? They are new to Acumatica, and their implementation partner doesn’t know how to do this either.

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    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • Sep 10, 2024 10:27 PM UTC

    Hi @ryanmiter were you able to find a solution? Thank you!

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