Hello,
We just implemented Shopify for both ecommerce and POS and I’ve noticed an issue with the order type import on a few orders. I’m not sure why or how this is happening.
On the Shopify Stores screen, we have our Order Type for Import set as WB for web orders, and then FI and FO are the POS order types. However, a few orders have come through with a different order type, MO for mail order.
The one common thing I have been able to find between these sales orders is that there are items included that are automatically fulfilled (for shipping orders) or items that are not automatically fulfilled (for in store orders).
Has anyone else noticed this issue or resolved something like this?
Thanks in advance!