Hello everyone, Getting the error below when I press the button REMOVE HOLD.
What could be the issue?
All responses will be highly appreciated.
Best answer by Django
View originalThe given key was not present in the dictionary.
Userlevel 4
Do you have any customizations installed? I’m assuming yes because you’ve posted in the Development community but you haven’t indicated if you’ve added any code customizations that might be causing this error.
Userlevel 7
+17
Hi,
As ddunn indicated, if you can share the customization code details, we can review and help you, if we found something related to this issue.
This should be pretty easy to locate if you look through the customization code for anywhere a dictionary is being accessed. That error occurs when you try to access a dictionary with a key that doesn’t exist.
And if it is occurring during the Remove Hold action it is likely either in a customized action override, a customized event handler for the hold field, or in customized persisting logic for the graph.
Hello
Userlevel 4
Hello
Hi jcesar,
I had specified wrong abbreviations which are used in representing statuses in Acumatica i.e. as an example
Open = ‘N’
Testing without customizations and Rebuild Full-Text Entity Index could help to overcome this error.
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