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Question

Support case - "Row level security"/Restriction group

  • September 13, 2024
  • 3 replies
  • 72 views
R
Captain I
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Hi

Considering there is no out of the box row level restriction group for cases, how do you manage that?

Let say the HR open a case for a layoff of a person. We don’t want to have this case accessible of every one.

Thanks!

Raphael

3 replies

L
Jr Varsity II
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  • lewisad
  • Jr Varsity II
  • October 17, 2024

Have you gotten a solution to this? I am interested in the same thing from an IT perspective. Or would a third party solution to manage such tickets be a better option?

Manikanta Dhulipudi
Captain II
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@lewisad  @raphrf 

Can you try this.

https://community.acumatica.com/crm-175/restriction-based-on-case-type-24417

Acumatica Functional Consultant & Customer Experience Supervisor
    Chris Hackett
    Community Manager
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    • Chris Hackett
    • Acumatica Community Manager
    • December 24, 2024

    Hi ​@raphrf were you able to find a solution? Thank you!

    Chris ~ Let us know how we're doing: https://forms.office.com/r/xmJUdZ1QE5 - A member helped you, please *Like* their post. A member provided an answer to your question, please mark it as *Best Answer*.
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