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On a Service Order, I want to change the contact information but not the Address information

  • June 24, 2026
  • 1 reply
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nwohlschlaeger94
Freshman I
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Hello! My company is new to Field Services. Sometimes we want to over ride the contact, but ONLY want it to modify the contact box area, NOT the Address info.

 

ALSO, sometimes when I pick a contact I want it to be the contact persons email and phone number, and sometimes I want it to be the basic company contact information. This would likely require a check box customization to choose which decision needs to be made for that specific service order.

 

Any guidance on Out of the Box or customization is appreciated

 

 

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1 reply

Chris Hackett
Community Manager
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  • Acumatica Community Manager
  • June 24, 2026

Closing this topic as it’s repeated here: